Privacy Policy
Last Updated: September 2026
SENTAR General Trading FZ-LLC (“SENTAR”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the information you provide when using our website, services, and enquiry forms.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit www.sentaruae.com or contact us through our website.
Information We Collect
We may collect information that you voluntarily provide to us, including:
Full name
Company name
Business email address
Phone or WhatsApp number
Product or service requirements
Project details and specifications
Documents, drawings, product images, or other files you choose to upload
Any other information you include in an enquiry or communication with us
We may also collect limited technical information automatically when you use our website, such as browser type, device information, IP address, pages visited, and general website usage data.
How We Use Your Information
We may use the information you provide to:
Respond to your enquiries and requests
Provide product information and quotations
Understand your business or project requirements
Communicate with you regarding your enquiry
Process and manage business enquiries
Improve our website, products, and customer experience
Maintain website security and prevent misuse
Comply with applicable legal and regulatory requirements
We do not use your information for purposes unrelated to the reason it was collected without a lawful basis or, where required, your consent.
Business Communications
If you contact SENTAR through our website, WhatsApp, email, phone, or enquiry forms, we may use the information you provide to communicate with you regarding your enquiry or business requirements.
Where permitted by applicable law, we may also contact existing business contacts about relevant SENTAR products or solutions. You may request that we stop sending such communications at any time.
Sharing Your Information
SENTAR does not sell or rent your personal information.
We may share information when reasonably necessary with:
Service providers who help us operate our website or business
Technology and communication service providers
Professional advisers where necessary
Government authorities or other parties where required by applicable law
Any information shared will be limited to what is reasonably necessary for the relevant purpose.
Cookies and Website Technologies
Our website may use cookies and similar technologies to improve functionality, understand website usage, and provide a better user experience.
Cookies may be used for purposes such as:
Website functionality
Performance and analytics
Security
Understanding visitor interactions with our website
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
Third-Party Services
Our website may contain links to or use services provided by third parties, such as WhatsApp, Google services, analytics tools, maps, social media platforms, or other external services.
These third parties may collect or process information according to their own privacy policies. SENTAR is not responsible for the privacy practices of external websites or services.
Data Security
We take reasonable technical and organizational measures to protect the information we collect against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
Data Retention
We retain personal and business information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to enquiries, maintaining business records, resolving disputes, and meeting legal or regulatory requirements.
When information is no longer required, we may securely delete or anonymize it where appropriate.
Your Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to:
Request access to information we hold about you
Request correction of inaccurate information
Request deletion of information where legally applicable
Object to or restrict certain processing
Withdraw consent where processing is based on consent
To exercise a privacy-related right or make a request, please contact us using the details below.
Children's Privacy
Our website and services are intended primarily for businesses and professional users. We do not knowingly collect personal information from children through our website.
Changes to This Privacy Policy
SENTAR may update this Privacy Policy from time to time to reflect changes in our business, website, technology, or applicable legal requirements.
Any updated version will be published on this page with a revised “Last Updated” date.
Contact Us
If you have questions about this Privacy Policy or how SENTAR handles your information, you can contact us:
SENTAR General Trading FZ-LLC
FDBC3175 Compass Building, Al Shohada Road,
Al Hamra Industrial Zone-FZ, Ras Al Khaimah, UAE
Phone / WhatsApp: +971 56 195 9751
Email: Info@sentaruae.com
Website: www.sentaruae.com
Important: This is a general website privacy-policy template, not legal advice. Before publishing it as SENTAR's official policy, it should be reviewed against the company's actual data practices and applicable UAE privacy/data-protection requirements.
